Pixelmate Labs

Delete your Ukki data

Ukki by Pixelmate Labs has no account and no sign-in. Here is how to delete the data Ukki keeps.

Data on your phone

Your Ukki progress is stored only on your phone. To delete it:

  1. Open Ukki and go to Settings.
  2. Tap Erase all data and start over and confirm.

This removes Ukki's progress, habits and story from your phone. It cannot be undone. Deleting the Ukki app from your phone also removes your progress.

App usage and crash data

Ukki sends limited technical data (app usage and crash reports) to Google Firebase, as described in the Privacy Policy. To ask us to delete this data, email ukki@pixelmatelabs.com with the subject "Delete my Ukki data". Because Ukki has no account, this data is not tied to your name or email address, so we may ask for details that help us find it, such as your phone model and roughly when you used Ukki. We aim to answer deletion requests within 30 days.

Without a request, this data is deleted automatically: analytics data after the retention period we set, crash reports after about 90 days.

Waitlist email (website)

If you joined the waitlist on this website, use the unsubscribe link in any of our emails, or email ukki@pixelmatelabs.com to have your address deleted completely.

What there is not

Ukki has no account, no sign-in and no cloud backup, so there is no account or cloud data to delete.