Privacy Policy

Last updated: November 10, 2026.

This policy explains how Pixelmate Labs ("we", "us") handles information in connection with Ukki: the Ukki apps for iPhone and Android, this website, and support emails. It describes the current version of Ukki. If a new version changes what is described here, we update this policy before that version is released.

Ukki is a self-care companion: a general wellness app, not a medical app and not treatment for any condition.

Data on your phone

Your progress and settings are stored only on your phone and are not sent to us. Ukki has no account and no sign-in, and there is no cloud backup.

Data we collect

Ukki uses Google Firebase, a Google service, to understand how the app is used, to fix crashes and to keep the app working. It processes technical data:

• app usage, such as which screens are opened (nothing you type or choose in the app is sent);
• crash and performance information, with the device model, operating system and app version;
• random identifiers for the app on your phone, and a general location (such as your country) that Google estimates from your IP address.

This data is not linked to your name or email address, is not used for advertising and is not used to track you across other companies' apps or websites. Ukki does not collect your advertising identifier.

What Ukki does not collect

• No name, email address, phone number or account.
• No precise location or contacts, and Ukki does not read your photo library.
• No microphone or camera use.
• No health data from Apple Health, Health Connect or Google Fit.
• No scored health or mental-health questionnaire. The questions at the start only set your preferences.
• No AI or language model processes anything you do in the app.

Reminders

Ukki sends at most one reminder a day, and only if you allow notifications. You can turn it off in your phone's settings.

Photos you take in Ukki

Pictures you take in Ukki are made from the game itself and saved on your phone. You choose whether to share them. Saving one to your photo library asks for permission to add photos only. Ukki does not upload your pictures to us.

Ads

This version of Ukki shows no ads and has no in-app purchases.

Website: the Ukki waitlist

If you join the waitlist on this website, we keep your email address, the page and language you signed up in, where the link you followed came from, and a record of your consent. We use it only to send you Ukki's launch news and occasional updates. It is stored with Google Firebase. The Ukki app itself does not ask for your email address.

Every email has an unsubscribe link. To have your address deleted completely, email ukki@pixelmatelabs.com.

Who processes your data

Google (Firebase) processes the data above for us under its own terms and may process it in other countries. Apple and Google also handle the download of the app through their stores. We never sell your personal information and never share it for advertising. We may disclose information when the law requires it, to protect users or the service, or as part of a merger, acquisition or sale of assets.

How long we keep it

Data on your phone stays until you erase it in Settings, clear the app's data or uninstall the app. Analytics data is deleted automatically after the retention period we set, crash reports after about 90 days, and other app identifiers within 180 days of a deletion request. Waitlist addresses are kept until you unsubscribe or ask us to delete them; after you unsubscribe, we keep only what we need so that we do not email you again.

Your rights and choices

• Erase all data and start over in the app's Settings removes your progress from your phone. Uninstalling the app also removes it.
• To access or delete data that Google processes for Ukki, or for any other request about your data, email ukki@pixelmatelabs.com. Because there is no account, we may ask for details that help us find it. See Delete your Ukki data.
• You can turn off the reminder in your phone's notification settings.

Security

Information sent to the services above travels over encrypted connections. No system is completely secure, and we cannot guarantee absolute security.

Children

Ukki is not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you have a concern about a child's use of Ukki, email ukki@pixelmatelabs.com.

Changes and contact

When this policy changes, we post the new version here with a new date. Questions: ukki@pixelmatelabs.com.